Wednesday 3 April 2019

19:00 – 21:00 Welcome Drinks Reception

Join us as we kick off THE must attend conference and exhibition of the year and meet friends, both old and new over networking drinks.


Thursday 4 April 2019

 08:30 – 16:30 Conference and Exhibition

 09:00      Welcome
Graham Parker, Editor, Retail Destination


 09:10      What’s in store for the economy in 2019?
With the UK due to leave the EU on 29 March, there’s still a great deal of uncertainty about what will happen when we officially depart. Will it be panic at the ports? Or are the media scaremongering? This session will cover the immediate effects that Brexit will have for 2019.

Stephanie McMahon, Head of Research – Senior Director, BNP Paribas


09:40      Industry Overview: Expectations vs Reality
There’s no denying that 2018 was a challenging year for the industry, and with the imminent impact of Brexit, it’s now more important than ever that we consider our actions.

However, we need to look beyond Brexit and its economic consequences, as retail is experiencing profound changes which will resulting a complete transformation of retail environment.

Our panel will present and debate long-term trends including demographic changes, development of technology, and growing role of sustainability, ethical business, equality and rebalancing of power, and what this can mean for the UK economy and your business.

Chair: Mark Robinson, Property Director & Co-Founder, Ellandi and President, Revo

Stephanie McMahon, Head of Research – Senior Director, BNP Paribas
Kim Politzer, Head of European Real Estate Research, Fidelity International
Herculano Rodrigues, Associate Director, Javelin Group
Mary Wallace, Senior Managing Consultant, IBM Group


10:30      Refreshment Break


 11:15      Tomorrow’s World: Designing the future
From drones dropping your shopping home, to bicycle test drive tracks on top of a stores and an abundance of driverless cars, we’ll be re-imagining and re-inventing town centres as never seen before.  Join us as we uncover what happens when work, leisure and retail collide with technology and design.

Ralph Ardill, Founder, Ralph Ardill Ltd
Grigor Grigorv, Partner, Make Architects


 12:15      Lunch, exhibition and networking


 13:45      Helping the homeless: a hand up rather than a handout
With over 300,000 individuals recorded as homeless and 4,700 sleeping rough in the UK, the homelessness crisis must be tackled, and fast. What steps should we be taking to support those in our communities and better understand how to tackle the issue from the hidden homeless to those out on the streets?

Chair: Samantha Sen, Head of Policy and Campaigns, Revo

Vaughan Allen, Chief Executive, CityCo
Cemal Ezel, Founder, Change Please
Pat Hagan, Doncaster Council
Debbie McKinney, Doncaster Council
Jean Templeton, Chief Executive, St. Basils


 15:00      Refreshment Break


 15:30      Experience +
Fundamental shifts in consumer behaviour continue to push the industry to come up with new, innovative ideas to drive footfall and increase sales. And with fresh news stories seeming to appear each day claiming ‘the death of the high street’, remaining positive and creative can be tough.

But it’s not all doom and gloom. Hear from the experts as we discuss the importance of not just creating a place for people, but crafting a stand-out experience that will shock the consumer’s senses, for all of the right reasons. What’s the next big ‘experience’? Is it attractive and sustainable enough to drive sales and footfall? Find out here!

Chair: Alison Bowcott-McGrath, Managing Director, PinPointer

Matt Colledge, Former Chair, Altrincham Forward
Elizabeth Faulkner, BID Manager, Altrincham Unlimited
Andy Lewis-Pratt, Co-founder, Market Halls
Stephanie Potter, Marketing Director, Shoppertainment Management


 16:30      Summary and close


PLUS join us in the evening as we’ll be celebrating the ACE Awards, we can’t wait to see this year’s winners!



Got a top class speaker idea or a hot topic suggestion that’s burning a hole in your pocket? Get in touch with the team today!

Contact or call on +44 (0)20 7227 3456.